What Best Buy will match, the items and offers it leaves out, how to ask for a match online, and what happens if its own price drops, from Best Buy's own policy page.
Best Buy says it will match the current product price of key online and local competitors, which it calls "Qualified Competitors," for immediately available new products sold from Best Buy. It excludes Marketplace products, clearance, refurbished and open-box items. (Best Buy)
You get one price match at the time of purchase, per identical item, per customer, at the current pre-tax price available to all customers. (Best Buy) Best Buy keeps the list of competitors on a separate Qualified Competitors page, so check that your store is on it before you count on a match.
Best Buy lists these exclusions. (Best Buy)
That Thanksgiving-week exclusion matters this year. Thanksgiving falls on November 26, 2026, so competitor prices from Thursday, November 19 through Monday, November 30 are excluded by the wording above.
Best Buy says it reviews and verifies each request. Purchases from a smartphone app or website, and BestBuy.com orders with Store Pickup, count as BestBuy.com purchases. For items shipped to you, only the purchaser listed in the "Bill To" section of the order can ask for a match after the purchase. (Best Buy)
Best Buy says that if it drops the price of an item it sold you at any time before the scheduled delivery date, it will refund 100% of the difference, including tax. To get the lower price you must call 1-888-BEST BUY (1-888-237-8289). It says price matching cannot be processed in its stores or by email. (Best Buy)
Best Buy says the terms also apply to purchases in its stores within a store, such as Best Buy Mobile, Pacific Kitchen and Home, Magnolia Design Center and Magnolia Home Theater. (Best Buy)
Price AI identifies a product from a photo or barcode, shows prices from major retailers, and gives you a Deal Score from 1–100. You can filter new, used and refurbished listings and ask follow-up questions in the AI chat.
Only if Amazon is a Qualified Competitor on Best Buy's list, and not for Marketplace products sold by third-party sellers. Check Best Buy's Qualified Competitors page.
No. Best Buy says its price match excludes clearance, refurbished and open-box items.
Best Buy says one price match at the time of purchase, per identical item, per customer.
Best Buy says price matching for a drop before a scheduled delivery must be done by phone at 1-888-BEST BUY, not in stores or by email.
Policies change. Check Best Buy's page before you rely on a match. Price AI isn't affiliated with Best Buy.
Related: which stores price match, Best Buy's return policy, Target's price match, holiday return policies at big stores and how to tell if a sale is a good deal.