How long you have to return something to Apple, what can't go back, how refunds and exchanges work, and the 14-day price drop rule, from Apple's own help page.
Apple says you have 14 calendar days from the date you received an item to return it. (Apple) Only items bought directly from Apple, online or at an Apple Store, can be returned to Apple. Apple products bought from other retailers follow that retailer's returns policy instead. (Apple)
Apple also asks that the item is repackaged with all the cords, adapters and documentation that came with it. (Apple)
Apple lists these items as ineligible for return. (Apple)
Apple adds that you can return software if it has not been installed on any computer, but not if the seal or sticker on software media with a printed license is broken. (Apple)
Apple says that once it receives your item, a refund is initiated immediately. (Apple)
If you bought from Apple in the U.S., you can take the item to any U.S. Apple Store for an exchange, subject to what is in stock there. Apple says the exceptions are personalized items, such as engraved iPad or AirPods, and custom-configured Macs. Those can only be returned, with the refund going to your original payment method. (Apple)
Apple also says items ordered online that arrived damaged or are incorrect can be returned to any U.S. Apple Store, or by contacting Customer Service at 1-800-676-2775. (Apple)
For a gift, Apple says to use its Gift Returns page and have the product serial number or order number ready. If you use the order number, you also need the UPC number on the packaging. You can only return items from one order at a time, and the refund comes as an electronic Apple Gift Card. (Apple)
Apple says returning an iPhone or iPad may not automatically cancel or reset your wireless account. You are responsible for your wireless service agreement and any fees on it, so contact your carrier. (Apple)
Apple's sales terms on the same page say that if it reduces the price of an Apple-branded product within 14 calendar days from the date you receive it, you can visit an Apple Store or contact Retail Customer Care at 1-800-MY-APPLE within 14 days of the price change to ask for a refund or credit of the difference. (Apple)
That means a Black Friday price drop does not qualify, but a normal price cut inside the window can. For other stores, see our guide on which stores price match.
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Apple says you have 14 calendar days from the date you received the item.
Apple says that once it receives the item, a refund is initiated immediately. To a credit or debit card, it is sent to the card-issuing bank within five business days of receipt.
No. Apple says only items bought directly from Apple can be returned to Apple. Products from other retailers follow that retailer's policy.
Apple says it can within 14 calendar days of receiving an Apple-branded product, but not for limited-time reductions or special events such as Black Friday, and not beyond 10 units.
Policies change. Check Apple's page before you rely on a return. Price AI isn't affiliated with Apple.
Related: holiday return policies at big stores, Amazon's return policy, Best Buy's return policy, Walmart's return policy and which stores price match.